The question is often not as simple as it may seem at first glance. The cost of the repair has to be balanced against the cost of a replacement.
Some appliances are sold with a warranty. This warranty usually lasts for one year. What does one do when the year is up?
The same ideas apply to the field of coffee machine repair. For every coffee lover it is a nightmare scenario if their coffee machine does not react to the switching on of the machine.
Love coffee? Here is some more "free stuff"! Learn more with this ebook (is free!)
Learn about the above methods and more in our free Coffee Workshop in Singapore
Could there be anything less than a broken cappuccino machine? We depend on our coffee makers to get us going in the morning.
And now the thing will not work. Does one repair or does one replace?
If your espresso machine is a Saeco coffee machine or a coffee Lavazza machine, then the warranty who take care of all repairs in the first year.
Often the first year many of the coffee maker companies are willing to sell an extended warranty on your coffee machine.
The idea is to make the coffee machine repair costs affordable. So instead of having to shell out money at an inconvenient time, you can purchase an extended warranty to cover the cost of the coffee machine repair when you need it.
When your ECM espresso machine gives up the ghost there is no reason to go into mourning. If the machine is three years old and you have purchased an extended warranty the coffee brewer repair costs are covered.
What every coffee machine owner has to reflect on carefully is the relationship of the cost of the extended warranty in comparison to the cost of a new coffee machine.
Some coffee makers are cheap enough to replace when they break. Other makes of coffee machine can be repaired and you will save money.
Ideally you will be able to receive some sort of quotation on the coffee maker repair costs from the local repair company. It is at this stage that an objective decision needs to be taken.
Regardless of how you feel about your favourite coffee maker you need to decide there and then whether repair is cheaper than replacement. You do not want to end up paying more in repairs and travel costs than the cost of a new coffee machine.
OCM (OnCoffeeMakers.com) was started in 2007 with the first webpage about coffee machines. And for a number of years, we focused on helping people find their desired coffee machine (we still are helping folks with that! So, if you are looking for coffee machines for office or restaurants - check out the link).
In 2010, we started getting enquiries on restaurant marketing and we start to help food and beverage brands with their marketing. Below are campaigns and events that we have done over the years:
OCM's campaigns: F&B Marketing Ideas by OCM
OCM's Events: F&B Industry events by or with OCM
Check out this restaurant marketing guide to learn more about the many campaigns and companies we have worked with.
Since then, we have also created many marketing workshops and classes for the F&B industry. Many of these modules are still running in tertiary institutions such as Temasek Polytechnic Skillsfuture Academy and also ITE College East COC classes, below are some snippets of our lectures and workshops:
OCM’s F&B workshops: Food and Beverage Marketing Lectures | Workshops - click to watch classes on customer journey map, JTBD and more.
So, if you are looking for industry practitioners to help you scale your coffee or F&B businesses, do drop us a message or book an appointment. Do also check out our various social media platforms on regular F&B and coffee market updates:
For regular coffee (F&B) related videos: OCM Youtube
For Daily Coffee Inspiration (fun coffee content): OCM IG
For insights into the coffee (F&B) industry: OCM LinkedIN
PS: For the coffee lovers, we continue to share coffee articles (and videos) and have also started a free coffee class section (with free online coffee training supported by coffee partners).
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