SCCCI MasterClass: O2O Marketing | Ebenezer Heng

Leveraging your existing fans to Win New Customers -Offline to Online Marketing 

Retailers have a lot to consider when deciding outlet locations. Examples include rental cost, human traffic, types of other stores in the vicinity, and many more. However, having committed in the space, there are many retailers struggling to break even or even earn substantial profits. 

Common grievances include: 

• “The shopping malls are thronged with people all the time, but I am not getting any customers.”
• “I have social media presence, but it does not seem to be improving my sales”
• “The overall economy index is positive, but my business is struggling to survive”. 

If these are familiar pain points for you, then this masterclass is for you! 

Key Learning Points: 

1. Why choice locations and best business processes are not generating enough revenue for you? 
2. The one reason why most social/digital marketing campaign failed. 
3. How to start an offline to online (O2O) marketing campaign from a  single Name Card 
4. How to leverage on your existing customers to generate more business. 

Recent Masterclass at FHA 16

Ebenezer has trained thousands of professionals both local and regionally. He is also running an e-entrepreneurship class in Temasek Polytechnic.  Learn More about the Masterclass Speaker

Other Training

F&B Training Product Creation  - You will be able to find a wide array of angles on how to create value for your products. 

F&B Revenue Generation - Learn about price framing, menu creation as well as the infusion of technology to widen your profit margin. 

F&B Marketing - Location does not work so well these days. It is critical to position one’s brand story to maintain a healthy level of traffic and sales. 

Learn more about our F&B training program - contact us. 

OCM Recommends

Latest event/Webinar

Learn more about the event on The Power of Market Research organised by Alumni of Adelaide University. 

**Gain insights into Singapore Industry with a free F&B industry report valued at $495. 

See you on 24 August 1630 hr. (Sign up below)

Free tickets code: adelaide0823

Starting a coffee shop?: Free Cafe Setup cost Calculator

F&B Video Lectures

Free F&B Marketing

Featured coffee brewing method: How to prepare V60 Coffee? 

Previously: Making Coffee with a Coffee Sock. 

Recent Articles

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1. How to Do Menu Engineering: Complete Guide to Restaurant Profitability

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   Learn how to do menu engineering to boost your restaurant’s profitability. Discover strategies for menu design, pricing, and maximizing profitability.

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   Nov 16, 23 09:00 AM

   
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3. Coffee report on WMF Coffee Machine Brand in Singapore

   Oct 11, 23 03:45 AM

   
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Featured: Office Coffee Machines

Do check out other cool boards such as the one all on how to make coffee and drip coffee.

Food and Beverage (F&B) Articles 

Sustainability Practices in Food Service 

3 Free Restaurant Marketing Ideas 

Cafe Scene in Singapore 2015

Singapore Cafes Reviews -Can they be Trusted? 

Location, location, location might be a myth! 

Walmart and Walter -The Power of Social Media! 

Importance of value pricing for Cafes In Singapore

Why Nescafe is still the Largest Roaster in the World?

Everyone likes Starbucks -here's why

Is your Cafe location an asset or a liability? 

Location myopia: why good anchor tenant might not be good? 

Measuring the Location attractiveness index. 

Social Media Crisis Management for Cafes in Singapore

What is a Brand Story?

Why I stopped Selling Social Media? 

Contact Us 

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