Have you ever heard of coffee printing? Over one weekend at Five Star Chicken Rice Singapore, they were carrying free coffee printing for their consumers and also passersby.
During this rather unique restaurant marketing idea, the establishment employed the use of a high end fully automatic coffee machine at a strategic location right at the entrance of their Katong outlet, where it was visible to the public walking past.
The coffee machine in use was of a particular category of the coffee machine, which can produce micro-foam, an extremely fine foam that is produced through high-pressure aeration of cold milk, before being warmed to match the temperature of the coffee.
After this cup of coffee is produced, it is put through a proprietary coffee printer called the Ripple Maker, which uses coffee extract as a printing agent, and prints a design directly onto the surface of the cup. Via the Ripple Maker app, you can even print an actual photo sent from your mobile device.
By giving out a free coffee, and also the free coffee printing, the establishment was able to execute this unique restaurant marketing idea and engage numerous customers who were present.
The objective was to promote the fact that this traditional restaurant serving Asian cuisine (chicken rice) was actually serving gourmet coffee. Many customers who were dining there, were able to sample the coffee which they may not have known existed in this establishment’s menu. Having such on-site engagement can be considered a useful offline marketing idea for restaurants.
During this free coffee print event, the coffee printing came through an F&B ingredient sponsor who was willing to work with the establishment to help promote the free coffee.
There was also another F&B ingredient sponsor who collaborated to sponsor the milk used as part of this on-site engagement. In such a situation, through effective collaboration, multiple brands are usually able to mutually benefit through expanded consumer outreach, better brand awareness, and defrayment of costs.
If each brand had chosen to carry out an event individually, they would each have incurred separate set up costs, and would not have been able to leverage on each other’s existing network and community.
However, while this modern restaurant marketing arrangement is unique and beneficial, it is usually difficult for various stakeholders to be aligned on such an endeavour. As such, this arrangement is usually conceptualised, and managed by an F&B consultancy specialising in partnerships and collaborations.
If you enjoyed this restaurant marketing strategy and wish to conceptualise and execute one for your own restaurant, click here to find out more about F&B consultancy services, video production, content production, and Instagram marketing.
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OCM (OnCoffeeMakers.com) was started in 2007 with the first webpage about coffee machines. And for a number of years, we focused on helping people find their desired coffee machine (we still are helping folks with that! So, if you are looking for coffee machines for office or restaurants - check out the link).
In 2010, we started getting enquiries on restaurant marketing and we start to help food and beverage brands with their marketing. Below are campaigns and events that we have done over the years:
OCM's campaigns: F&B Marketing Ideas by OCM
OCM's Events: F&B Industry events by or with OCM
Check out this restaurant marketing guide to learn more about the many campaigns and companies we have worked with.
Since then, we have also created many marketing workshops and classes for the F&B industry. Many of these modules are still running in tertiary institutions such as Temasek Polytechnic Skillsfuture Academy and also ITE College East COC classes, below are some snippets of our lectures and workshops:
OCM’s F&B workshops: Food and Beverage Marketing Lectures | Workshops - click to watch classes on customer journey map, JTBD and more.
So, if you are looking for industry practitioners to help you scale your coffee or F&B businesses, do drop us a message or book an appointment. Do also check out our various social media platforms on regular F&B and coffee market updates:
For regular coffee (F&B) related videos: OCM Youtube
For Daily Coffee Inspiration (fun coffee content): OCM IG
For insights into the coffee (F&B) industry: OCM LinkedIN
PS: For the coffee lovers, we continue to share coffee articles (and videos) and have also started a free coffee class section (with free online coffee training supported by coffee partners).
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SkillsFuture Series: F&B Market outlook