OCM | Restaurant Marketing Strategy Examples: Coffee "Art" Class | Singapore

Collaborative restaurant marketing strategy examples: Coffee Art Classes for kids between 5-11 years old. 

Location: Singapore Management University (SMU)

Period: June School Holidays 2019 

Anybody who is acquainted with coffee will be well aware of its drinking and consumption applications. However, more recently, the use of coffee has also been applied into a coffee art workshop.

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In this restaurant marketing strategy example, a coffee art workshop was conducted in partnership between a local arts studio and a local coffee chain.

The workshop was conducted at one of the coffee chain’s outlets in town, during the June school holidays. It was attended by children aged between four to twelve years old and were accompanied by their parents, some of whom joined in the fun as well.

In total, eight sessions were run across two days with classes sized around ten to twelve pax per session.

Using a particular technique where an espresso based mixture is first applied using a sponge to form a generic base layer, followed by applying darker shades using a brush or marker.

Not your typical Courts Coffee maker, but this brewer is pretty good. 

Apart from being a great customer engagement session between the coffee chain and its consumers, this coffee art workshop also provided valuable insight into the customer - business relationship.

In today’s fast paced business environment, not many brands get the opportunity to interact with their customers. As such, this coffee art workshop served as a great platform for consumers to get to know the brand, along with its offerings and programmes, a little bit better.

These sessions also serve as perfect opportunities for a brand to gather feedback from their regular customers, while also introducing a lifestyle element to their existing business model canvas. 

Through the eight sessions carried over two days, the local coffee chain also generated auxiliary restaurant revenue through the sale of food and drinks to workshop participants before or after the actual coffee art workshop.

The revenue generated throughout the duration of the sessions was also approximately 20% higher than comparable periods from other days / weeks. 

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About US | OCM Profile

OCM (OnCoffeeMakers.com) was started in 2007 with the first webpage about coffee machines. And for a number of years, we focused on helping people find their desired coffee machine (we still are helping folks with that! So, if you are looking for coffee machines for office or restaurants - check out the link). 

In 2010, we started getting enquiries on restaurant marketing and we start to help food and beverage brands with their marketing. Below are campaigns and events that we have done over the years: 

OCM's campaigns: F&B Marketing Ideas by OCM 

OCM's Events: F&B Industry events by or with OCM

Check out this restaurant marketing guide to learn more about the many campaigns and companies we have worked with. 

Since then, we have also created many marketing workshops and classes for the F&B industry. Many of these modules are still running in tertiary institutions such as Temasek Polytechnic Skillsfuture Academy and also ITE College East COC classes, below are some snippets of our lectures and workshops: 

OCM’s F&B workshops: Food and Beverage Marketing Lectures | Workshops - click to watch classes on customer journey map, JTBD and more. 

So, if you are looking for industry practitioners to help you scale your coffee or F&B businesses, do drop us a message or book an appointment. Do also check out our various social media platforms on regular F&B and coffee market updates: 

For regular coffee (F&B) related videos: OCM Youtube

For Daily Coffee Inspiration (fun coffee content): OCM IG

For insights into the coffee (F&B) industry: OCM LinkedIN 

PS: For the coffee lovers, we continue to share coffee articles (and videos) and have also started a free coffee class section (with free online coffee training supported by coffee partners).

Here is how to get Free Coffee in Singapore

How to enjoy Free Coffee in Singapore: 

  • Click the Free Coffee vouchers here 
  • Simply open up the e-voucher in Messenger
  • Present the selected e-voucher at the outlet of your choice
  • Enjoy your free coffee!

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