F&B Logistics, if a question is asked on how to improve the procurement process in F&B, it will definitely circle around technology. In fact, the F&B procurement platform is the focus of all such discussion.
In this article (and through some images), we hope to showcase the "weak link" in the procurement process and a re-look into your procurement guidelines.
It is a practice and routine that need to be followed in order to ensure your supply and your product integrity.
Practice 1: Receiving in person.
Common sense will tell you that there are 101 things that can go wrong in this particular image. And yet, it is a common practice.
Supplier leaving the products outside of the stall/shops/restaurants before the arrival of the F&B operator. There is no proper receiving and signing off the document and in many cases, the products can be easily tampered with by pest (birds).
Practice 2: Rotate and have an alternative supplier
The fact is, it is cheaper when the whole area order from the same supplier and usually it is a trustworthy supplier. But, if you remembered what happened during 2020 COVID, relying on just one supplier can have a negative impact when anything happened to this vendor.
Moreover, you are also at the mercy of collective delivery (e.g. we are delivering to all outlets at this timing). In this case, it is obvious that the supply comes from 1 wholesaler, so the first thing that you as an owner/operator need to do is ensure that they deliver to you in person and you receive and inspect the goods.
There are many examples of good procurement guidelines to be included when planning F&B, here we will state one, we felt is more important - SPS (Standard Purchase Specifications).
In the image above, the vegetables come in almost original format. E.g. you need x number of carrots, x number of carrots is packed.
If you have seen the stall (it is inside a food court), first, it has an impact on your E.O.Q (economic ordering quantity) due to the size of the stall and the shape of the produce.
The operator can specified that it comes sliced and vacuum packed. This will reduce the size, allows easy storage and allows the owner to have a document to refer to when it comes to receiving the product**
**In the case above, the owner can complain about blemishes on the carrots which the supplier can claim is the norm.
SPS also ensure that the image below WILL not happen. The chill product is delivered at ambience temperature. Imagine paying top dollars for quality products but only to receive it with bacteria multiplying inside!
The above are some thoughts from Ebenezer Heng, from the many observations and practices that are not in line with some recommended standards which he worry might comprise the integrity of F&B owners' supply.
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