Ghost Kitchen Singapore

Virtual restaurant lacking a storefront business model.

The term "ghost kitchen," "virtual restaurant," and "ghost restaurant" are only a few of the more common ones.

It is the lack of a storefront for the cloud kitchen business models and their dependence on a meal delivery ordering system that sets them apart from traditional eateries.

Companies utilize cloud kitchens for research and development, while others use them to test new concepts in the market.

Business and Operational Cost 

  • Cloud kitchens can help businesses develop faster and more cost-effectively by creating virtual eateries.
  • This virtual kitchen business model has a very low real estate cost for food and beverage operators because there is no dine-in clientele.

Businesses in the food and beverage (F&B) industry are taking advantage of these kitchens to expand their reach across the island. Customers benefit from a shorter wait time as well.

As more people become accustomed to ordering food online, the opening of additional cloud or "ghost" restaurants has accelerated in Singapore.

Online meal delivery in Singapore is expected to account for over half of the country's whole fast-food and beverage (F&B) market in 2021.

There is room for ghost kitchens to coexist with eat-in establishments, even though ghost kitchens have "taken away the personality and the spirit of the dish to some measure."

I think the food speaks for itself... if your food is good, people will start talking about it.


  • GrabKitchen in Aljunied, operated by ride-hailing giant Grab, has already drawn attention from food and beverage businesses interested in setting up shop there before it is fully operational.

  • There are currently more than 20 brands operating out of Grab's first Hillview plant – which opened at the beginning of the year – which is working at full capacity and seeing orders increase by roughly 20% month-on-month. In addition, Foodpanda's cloud kitchen in Woodlands is almost completely booked. 

Because of the increased variety, cloud kitchen operators have noticed an increase in the number of consumers ordering from many brands from the same website.

The Social Kitchen

  • At least 50 kitchens will be set up in Singapore by The Social Kitchen, a cloud kitchen operator inspired by the circuit breaker.
  • Ming Fa Fishball and Long Black Cafe are among the nine companies housed at the YMCA of Singapore's new flagship, which opened in August.

The Social Kitchen, in contrast to other cloud kitchen operators, pays for the kitchen's space and staff. Food and training are the only things businesses have to offer for kitchen personnel.

Deliveroo's Mix and Match menu has seen a year-over-year increase of more than three times, according to a company spokesperson.

In Singapore, they have three locations, each with 24 cooking spaces, 18 restaurant partners, and 45 brands in operation. Virtual eateries account for about a third of all brands.

Chefs, delivery drivers, and wholesalers have been able to stay in business despite the devastation of the catering industry as a whole.

It's hard to go back to the old way of doing things. Ghost kitchens have a very promising future.

Digital Marketing Strategy for Coffee Shop

By Douglas

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About US | OCM Profile

OCM ( was started in 2007 with the first webpage about coffee machines. And for a number of years, we focused on helping people find their desired coffee machine (we still are helping folks with that! So, if you are looking for coffee machines for office or restaurants - check out the link). 

In 2010, we started getting enquiries on restaurant marketing and we start to help food and beverage brands with their marketing. Below are campaigns and events that we have done over the years: 

OCM's campaigns: F&B Marketing Ideas by OCM 

OCM's Events: F&B Industry events by or with OCM

Check out this restaurant marketing guide to learn more about the many campaigns and companies we have worked with. 

Since then, we have also created many marketing workshops and classes for the F&B industry. Many of these modules are still running in tertiary institutions such as Temasek Polytechnic Skillsfuture Academy and also ITE College East COC classes, below are some snippets of our lectures and workshops: 

OCM’s F&B workshops: Food and Beverage Marketing Lectures | Workshops - click to watch classes on customer journey map, JTBD and more. 

So, if you are looking for industry practitioners to help you scale your coffee or F&B businesses, do drop us a message or book an appointment. Do also check out our various social media platforms on regular F&B and coffee market updates: 

For regular coffee (F&B) related videos: OCM Youtube

For Daily Coffee Inspiration (fun coffee content): OCM IG

For insights into the coffee (F&B) industry: OCM LinkedIN 

PS: For the coffee lovers, we continue to share coffee articles (and videos) and have also started a free coffee class section (with free online coffee training supported by coffee partners).

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