Coffee Maker Recalls – What Should You Do? |On Coffee Makers

Coffee Maker Recalls – What Should You Do?

Coffee maker recalls can be quite an inconvenience to consumers. Since coffee makers are sophisticated pieces of electronic equipment, defects and issues sometimes go unnoticed through the design, testing, and manufacturing phases.

Therefore, even the most popular and reputable brands of coffee makers are vulnerable to recalls.

In fact, coffee maker recalls have been conducted in the past for Bunn coffee makers, Black & Decker coffee makers, and Mr. Coffee coffee makers.

Nevertheless, coffee maker recalls are a company’s way of acknowledging their faults by recognizing the flaws and defects of their coffee makers, which ultimately shows how much they value their customers.

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Learn about these brewing methods and more in our free coffee brewing class.

Mr. Coffee Coffee Brewer Recalls

One of the biggest coffee maker and coffee pot recalls conducted in recent history, the North American Systems, Inc., the company which manufactures Mr. Coffee coffee makers, and the Consumer Product Safety Commission announced the recall of up to 3 million Mr. Coffee coffee makers after having received several complaints from consumers.

The complaints were attributed to major defects that were inherent with some Mr. Coffee coffee makers. Consumers complained about some coffee makers being fire hazards and being able to cause electrocution or shock.

After much deliberation, a recall was implemented on millions of units that had G, H, I, J, K, L, and 75 in their model numbers for safety.

Mr. Coffee released a public statement, which provided instructions to their valued consumers, who were affected by coffee maker recalls, on what to do and how they can be reimbursed for they troubles.

Coffee Maker Recalls – What Should You Do?

The Black & Decker coffee brewer recall of 2009 left a lot of people bewildered and had no idea on what to do. Here are a few simple steps that you can do to ensure that you won’t do any unnecessary things during a coffee maker recall.

1. After purchasing a coffee maker, always keep the receipt and warranty cards in a safe place. These documents contain valuable information about your coffee maker, such as model number, batch number, country of origin, etc. When a coffee maker recall does happen, you can easily check if you are affected.

2. If you lost your receipt, you can still find the model number of your coffee maker on the coffee maker itself. Look for a tiny metal plate with a model number and serial number, which is attached to your coffee maker. This is usually found at the rear of your unit.

About US | OCM Profile

OCM (OnCoffeeMakers.com) was started in 2007 with the first webpage about coffee machines. And for a number of years, we focused on helping people find their desired coffee machine (we still are helping folks with that! So, if you are looking for coffee machines for office or restaurants - check out the link).

In 2010, we started getting enquiries on restaurant marketing and we start to help food and beverage brands with their marketing. Below are campaigns and events that we have done over the years:

OCM's campaigns: F&B Marketing Ideas by OCM

OCM's Events: F&B Industry events by or with OCM

Check out this restaurant marketing guide to learn more about the many campaigns and companies we have worked with.

Since then, we have also created many marketing workshops and classes for the F&B industry. Many of these modules are still running in tertiary institutions such as Temasek Polytechnic Skillsfuture Academy and also ITE College East COC classes, below are some snippets of our lectures and workshops:

OCM’s F&B workshops: Food and Beverage Marketing Lectures | Workshops - click to watch classes on customer journey map, JTBD and more.

So, if you are looking for industry practitioners to help you scale your coffee or F&B businesses, do drop us a message or book an appointment. Do also check out our various social media platforms on regular F&B and coffee market updates:

For regular coffee (F&B) related videos: OCM Youtube

For Daily Coffee Inspiration (fun coffee content): OCM IG

For insights into the coffee (F&B) industry: OCM LinkedIN

PS: For the coffee lovers, we continue to share coffee articles (and videos) and have also started a free coffee class section (with free online coffee training supported by coffee partners).